Support Knowledge Base >> Domain Name Registration & Management >> Managing Whois or Contact Details of Domain Names >> How do I hide my Contact Details through Privacy Protection, in the Whois of my Domain Name?

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How can I Enable/Disable Privacy Protection for my domain name?

Privacy Protection is a free service available with your domain name. You may either enable this service at the time of registering/transferring your domain name or enable/disable this service anytime during the length of the domain name's registration, as per your requirement.

IMPORTANT

  • Privacy Protection is not available for the following domain name extensions:

    • On account of restrictions imposed by the Registry Operator:
       
      • .US
      • .IN (including .CO.IN, .NET.IN, .ORG.IN, .GEN.IN, .FIRM.IN, .IND.IN)
      • .EU
      • .UK
      • .ASIA
      • .TEL
      • .CN
      • .NZ
       
    • If you wish to have your domain name transferred away from EARHOST for some reason, you need to first disable the Privacy Protection and then place a Transfer request at the Registrar of your choice.
       
    • Depending upon whether the Privacy Protection feature is available for a domain name or not, the Order Details view of your domain name may or may not display the Privacy Protection status, under Order Information.

      Privacy Protection status Enabled - indicates that the Privacy Protection feature has been turned on for your domain name and your personal Contact Details are not being displayed in the Whois of your domain name.

      Privacy Protection status Disabled - indicates that the Privacy Protection feature has been turned off for your domain name and your personal Contact Details are being displayed in the Whois of your domain name.


For Customers

Follow the steps below to enable/disable Privacy Protection for a domain name:

  1. Login to your Control Panel, search for the domain name and proceed to the Order Details view. Click here to find instructions on how to do so >>
     
    IMPORTANT

    If the domain name is locked/suspended, you will have to first unlock/unsuspend it before proceeding further.

    Reference:

    Unlocking a domain name >>
    Unsuspending a domain name >>

     
  2. On this page, you need to click the Privacy Protection link:
     
    • If you wish to enable the Privacy Protection, you need to click the Enable button.
       
    • If you wish to disable Privacy Protection, you need to click the Disable button.
    3.
IMPORTANT

You will encounter the below error message in case the domain name is locked/suspended at the Registry (and not under our system) or an outbound Transfer for the domain name to another Registrar is under process -

Domain Status does not allow this operation.

In case of

  • a lock/suspension at the Registry, contact our Support Team at support@earhost.biz to know the reason for lock/suspension and how the lock/suspension may be removed.
     
  • an outbound Transfer, you may
     
    • either cancel the Transfer through link listed in the email sent to the Registrant/Administrative Contact of the domain name and then perform the required modification, or
    • wait for the Transfer to complete and then carry out the desired modification at the New Registrar.

For Resellers

Follow the steps below to enable/disable Privacy Protection for a domain name:

  1. Login to your Control Panel, search for the domain name and proceed to the Order Details view. Click here to find instructions on how to do so >>
     
    IMPORTANT

    If the domain name is locked/suspended, you will have to first unlock/unsuspend it before proceeding further.

    Reference:

    Unlocking a domain name >>
    Unsuspending a domain name >>

     
  2. On this page, you need to click the Privacy Protection link:
     
    • If you wish to enable the Privacy Protection, you need to click the Enable button.
       
    • If you need to disable Privacy Protection, you need to provide a reason for disabling Privacy Protection and then click the Disable button.
       
    3.
IMPORTANT
  • You will encounter the below error message in case the domain name is locked/suspended at the Registry (and not under our system) or an outbound Transfer for the domain name to another Registrar is under process -

    Domain Status does not allow this operation.

    In case of
     
    • a lock/suspension at the Registry, contact our Support Team at support@earhost.biz to know the reason for lock/suspension and how the lock/suspension may be removed.
       
    • an outbound Transfer, you may
       
      • either cancel the Transfer through link listed in the email sent to the Registrant/Administrative Contact of the domain name and then perform the required modification, or
      • wait for the Transfer to complete and then carry out the desired modification at the New Registrar.
         
  • In the event that you receive any Abuse complaint (Spam, Whois Inaccuracy, etc.) regarding a Privacy Protected domain name, then you are advised to disable Privacy Protection, with an appropriate reason.

    This reason will be visible to your immediate Customer or Sub-Reseller within the Privacy Protection interface under their respective Control panels.
     
  • By disabling Privacy Protection, you will not allow your Sub-Resellers/Customers to enable/disable Privacy Protection on a domain name.
    •

 

Created on:   Dec 28, 2006 3:41 PM  GMT
Last Updated on:   Feb 26, 2010 10:42 AM  GMT
 
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